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Home/Returns & Refunds

Returns & Refunds Policy

Please read our policy carefully before making a purchase.

No Return Policy

Make It Sell operates under a strict no-return policy. All sales are final. Please ensure you carefully review product details, specifications, and images before completing your purchase.

Our Policy

Why No Returns?

As a marketplace connecting multiple vendors with customers, we maintain a no-return policy to ensure:

  • Competitive pricing by reducing logistics costs
  • Product authenticity and quality control
  • Fair treatment for all vendors on our platform
  • Faster delivery times and better service

Important Notice

By completing a purchase on Make It Sell, you acknowledge and agree to this no-return policy. We encourage you to contact vendors directly if you have questions about products before purchasing.

Limited Exceptions

We will ONLY accept returns for:

  • Damaged Items

    Items that arrive physically damaged during shipping

  • Defective Products

    Items that are proven to be defective or not working as described

  • Wrong Item Received

    If you received a completely different item than what was ordered

Claim Process

For damage or defect claims, you must:

  • 1. Contact us within 24 hours of delivery
  • 2. Provide clear photos of the damage/defect
  • 3. Include your order number and description
  • 4. Keep all original packaging
What Cannot Be Returned

No returns accepted for:

  • • Change of mind or buyer's remorse
  • • Wrong size or color selection
  • • Items not matching personal expectations
  • • Price differences after purchase
  • • Items purchased during sales or promotions

Absolutely no returns on:

  • • Personal care and hygiene products
  • • Perishable goods
  • • Custom or personalized items
  • • Digital products and downloads
  • • Gift cards or vouchers
Shop Smart - Tips Before You Buy
Read Descriptions

Carefully review all product details, specifications, and sizing information

Check Images

View all product images and zoom in to see details clearly

Contact Vendor

Ask vendors questions before purchasing if you're uncertain about anything

Received a Damaged or Defective Item?

Contact our support team within 24 hours with photos and your order details.

Contact SupportView My Orders
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